Crisis Response
Services Include:
In order to help our clients comply with the regulations like Sarbanes-Oxley Act (SOA), HIPPA, GLB or other regulatory compliance mandates GDF has implemented a simple Service Level Agreement Policy. Clients can enter into a an SLA and issue an open purchase order for a set number of hours at a set rate. Internal policy reflects the implementation of an Emergency Response Team and the ability to deal with incidents in a timely manner putting them in compliance. When or if an incident occurs the organization simply calls GDF and puts the ERT in motion while a statement of work (SOW) is in process. This allows IT Security to enter an agreement with minimal expense and very high ROI since there is little or no upfront cost to the organization.
- Internal Compromises
- External Compromises
- Windows Based Networks
- Unix/Linux Networks
- Wireless Systems
- Mainframes (IBM, Unisys, Etc.)
- Transactional Systems
- Application Compromises
- Database Compromises
- Virtually any Architecture or Compromise
Simple Efficient No Retainer Service Level Agreements
GDF has a wide sphere of expertise
GDF can respond to and handle a wide range of incidence on virtually all platforms in an organization. For example:
GDF strategically aligned itself with Symantec Consulting and Managed Services in order to provide clients with superior response as well as being able to leverage the technology and services the group has to offer. Clients of both organizations enjoy the security of outsourcing security monitoring and management and the added security of GDF Emergency Response Teams being available for them if an incident is detected.
The Process
The GDF team will work with the client to establish an understanding of the systems and process in place and help develop an efficient Emergency Response Plan. Once the plan is developed the On Call List is developed along with escalation policy and procedure, contact policy and response mapping. These policies, once established and tested, are added to the IT Security Policy already in place making the whole transition painless and efficient.
Once GDF receives a call from the designated contact the ERT is dispatched to help secure the site and begin the analysis process. GDF can work with clients legal department or outside council and act as a buffer and reporting mechanism for law enforcement or governing bodies ensuring incidents are handled in an expedited and compliant manner reducing cost, raising diligence levels and avoiding costly penalties.
Global Response
GDF can respond globally to our clients needs. With strategically located offices and a network of responders clients know GDF will be there when needed.
USA
Tampa Bay, FL – Las Vegas, NV -Washington, DC
New York, NY- Los Angeles, CA – San Francisco, CA
Albany, NY – Boston, MA – Chicago, IL
Europe
Ramstein, Germany – London, UK – Moscow, Russia
Prague, Czech Republic – Leon, France – Paris, France
New York ° Miami ° Los Angeles ° Chicago ° Tampa ° Washington D.C. ° New England
Las Vegas ° Atlanta ° San Fransisco ° Philadelphia ° Denver ° Boston
Phone Toll Free: 1-800-868-8189
From Outside the U.S: +1 727-287-6000
Fax: 727-287-6011